Subject: DSL Status as of 9/19/01
Date: Thu, 20 Sep 2001 07:43:21 -0400
From: Housing <univhous@andrew.cmu.edu>
To: <Oakland-DSL-Residents@wgs.housing.cmu.edu>
Dear Oakland Apartment Residents
As part of our continuing effort to keep our residents informed, here is
the current status of the DSL project in our apartments. By the end of
the day today, apartments that have been waiting to be installed, and
specifically London Terrace residents, should have DSL Service. You
should be able to try your DSL tonight, and if you still do not have
service, please call Telerama (9-412-688-3200) and report the continued
outage, as well as reply to this e-mail so that we are aware of it as
well.
Unfortunately this does not necessarily extend to students apartments
that may have trouble tickets open or otherwise have only recently
reported their service as non-operational. If you have a trouble ticket
open with Telerama, and your service does not work, you are free to
contact Telerama with regard to the status as well as letting me know if
the problem is continuing to not be resolved.
The first of the scheduled bandwidth increases is, however, being
delayed. They have entered a testing phase of the link with Verizon,
however Verizon is still focusing on New York City. The upgrade has
been placed in a queue below emergency repairs and restoration of
service in the Manhattan area. As soon as they are able to assist with
the final phase of this, the link will be active. The current estimates
place the final installation into next week. Additionally, the second
upgrade to the bandwidth is scheduled to occur next week. It is
believed that, at this point, the disaster of September 11, should not
affect this installation.
I apologize for these delays, however they are far beyond anyone's
ability to control. Thank you for your patience, and with luck, we
shall be over this shortly.
Wayne Popinski
Information and Technology Assistant
Housing Services
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